Booking.com
A workplace shaped around its people.
Booking.com’s Manchester headquarters brought together 170,000 sq ft of workplace accommodation. An extensive workplace consultancy process began before construction of the building, helping shape the design around the business, its employees and the different ways they worked.
Working as part of a wider design team, Nicola contributed to the consultation process, workplace interior design and developed design.
Listening before designing.
Nicola supported workshops, employee questionnaires and visits to Booking.com’s existing offices in Manchester and Amsterdam. These helped the design team understand how people worked, what they valued and what they needed from their new workplace.
The findings informed a place-based approach, with distinct zones giving different areas their own identity while maintaining a consistent design language throughout.
Variety, with a common thread.
Multipurpose spaces, meeting rooms, flexible collaboration areas and height-adjustable workstations supported a range of working styles. Finishes across floors, walls, ceilings and furniture were considered together to create a cohesive environment.
The result was an adaptable workplace that brought functionality, flexibility and identity together, with the needs of its people informing the design.




