Privacy Policy

Last updated: August 2026

Island Interiors Limited is committed to protecting your privacy and handling your personal information responsibly. This Privacy Notice explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about our services, become a client or otherwise interact with us.

Island Interiors Limited operates in Jersey and processes personal information in accordance with the Data Protection (Jersey) Law 2018.

1. Who we are

Island Interiors Limited is a commercial interior design consultancy based in Jersey.

For the purposes of data protection legislation, Island Interiors Limited is the data controller of the personal information we collect and use in connection with our business.

If you have any questions about how we use your personal information, please contact us using the details below.

Email: [email protected]
Website: www.island-interiors.co.uk

2. What personal information we collect

Depending on how you interact with us, we may collect and process the following types of personal information:

Information you provide to us

This may include:

Your name and job title;
Company or organisation name;
Business email address;
Telephone number;
Business address;
Information contained in correspondence and enquiries;
Information you provide when requesting a quotation or proposal;
Information relating to your project, including project requirements and preferences;
Information contained within drawings, plans, specifications and other project documentation where this information identifies an individual;
Billing and payment information; and
Information you provide during meetings, consultations or other business interactions.

Information collected through our website

When you use our website, we may collect information such as:

Your IP address;
Browser and device information;
Information about how you use and interact with our website;
Information submitted through contact or enquiry forms; and
Cookie and website analytics information, where applicable.

We will only collect information that is reasonably necessary for the purposes described in this Privacy Notice.

3. How we collect your information

We may collect personal information:

Directly from you when you contact us;
When you submit an enquiry or request a quotation;
When you become a client;
During the delivery of our services;
When communicating with you by email, telephone or other business communication channels;
From your organisation or colleagues where they provide information to us in connection with a project; and
From publicly available sources where this is reasonably necessary for legitimate business purposes.

4. Why we use your personal information

We may use your personal information to:

Respond to enquiries and requests;
Provide quotations, proposals and information about our services;
Enter into and manage contracts with clients and suppliers;
Deliver interior design, space planning, consultancy and related services;
Communicate with you about your project;
Coordinate with contractors, suppliers, consultants and other project stakeholders;
Prepare and manage drawings, specifications, schedules and other project documentation;
Manage project administration and documentation;
Issue invoices and process payments;
Maintain business and financial records;
Manage our professional relationships;
Improve our website, services and customer experience;
Protect our business, systems and information;
Comply with legal and regulatory obligations; and
Establish, exercise or defend our legal rights where necessary.

We will not use your personal information for purposes that are incompatible with the purpose for which it was originally collected unless we have a lawful basis to do so.

5. Our lawful basis for using your information

Under the Data Protection (Jersey) Law 2018, we must have a lawful basis for processing personal information. The lawful basis we rely on will depend on why we are using the information.

Performance of a contract

We may process personal information where it is necessary to enter into or perform a contract with you.

For example, this may include using your contact details to communicate with you about an interior design project, preparing project documentation or managing the services we have agreed to provide.

Taking steps before entering into a contract

We may process information where this is necessary to respond to an enquiry, prepare a proposal or quotation, or take steps at your request before entering into a contract.

Legitimate interests

We may process personal information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

This may include managing our client and supplier relationships, administering our business, maintaining appropriate business records, improving our services and protecting our business and systems.

Legal obligations

We may process personal information where necessary to comply with a legal or regulatory obligation, including requirements relating to accounting, taxation, financial records and other applicable legislation.

Consent

Where appropriate, we may rely on your consent to process personal information for a specific purpose.

Where we rely on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

6. Who we share your information with

We will only share personal information where it is necessary, appropriate and lawful to do so.

Depending on the nature of our relationship and the services we provide, this may include sharing information with:

Our clients and their authorised representatives;
Contractors and suppliers involved in delivering a project;
Architects, engineers, consultants and other professional advisers;
Furniture, finishes, product and other suppliers where required for a project;
IT, software, cloud storage and communication service providers;
Accountants, insurers, lawyers and other professional advisers;
Payment providers and financial institutions where necessary;
Website hosting, analytics or technical service providers; and
Government, regulatory or law-enforcement authorities where we are legally required to do so.

Software and technology providers

In providing our services and operating our business, we use third-party software and technology services, including:

Microsoft 365 and Microsoft Outlook for email, communication, document management and business administration; and
Autodesk software, including AutoCAD and Revit, for the preparation and management of design drawings and project information.

These providers may process or store information on our behalf as part of providing their services.

We take reasonable steps to ensure that third-party service providers handling personal information on our behalf have appropriate contractual, technical and organisational safeguards in place.

We do not sell personal information to third parties.

7. International transfers

Some of the technology, software and service providers we use may process or store information outside Jersey.

This may include information processed through services provided by technology providers such as Microsoft and Autodesk.

Where personal information is transferred outside Jersey, we will ensure that the transfer is carried out in accordance with the requirements of the Data Protection (Jersey) Law 2018 and that appropriate safeguards are in place where required.

This may include transfers to jurisdictions recognised as providing an adequate level of protection or using other lawful transfer mechanisms and safeguards.

8. How long we keep your information

We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to meet contractual, legal, accounting, insurance or regulatory requirements.

Different types of information may therefore be retained for different periods.

For example:

Client and project information will generally be retained for the duration of the project and for an appropriate period afterwards;
Financial and accounting records will be retained for the period required by applicable legal and regulatory requirements;
Business correspondence may be retained for as long as reasonably necessary to manage the relevant business relationship or protect our legitimate interests; and
Information collected solely on the basis of consent will generally be retained until that consent is withdrawn, unless another lawful basis applies.

When information is no longer required, we will securely delete, destroy or anonymise it where appropriate.

9. How we protect your information

We take reasonable technical and organisational measures to protect personal information against accidental loss, destruction, misuse, unauthorised access or disclosure.

These measures include appropriate access controls, secure systems, password protection, secure cloud services and limiting access to personal information to those who need it for legitimate business purposes.

However, no method of transmitting or storing information can be guaranteed to be completely secure.

10. Your data protection rights

Subject to certain legal conditions and exemptions, you have rights in relation to your personal information.

These may include the right to:

Access the personal information we hold about you;
Request correction of inaccurate or incomplete information;
Request erasure of your personal information in certain circumstances;
Request restriction of how we process your information in certain circumstances;
Object to certain processing, including processing based on legitimate interests;
Request data portability where the relevant legal requirements are met; and
Withdraw consent where we are relying on your consent to process your information.

You also have the right to make a complaint to the Jersey Office of the Information Commissioner (JOIC) if you believe your personal information has not been handled appropriately.

11. How to exercise your rights

If you would like to exercise any of your data protection rights, or if you have a question about how we process your personal information, please contact:

Island Interiors Limited
Email: [email protected]
Website: www.island-interiors.co.uk

We may need to request additional information from you to confirm your identity before responding to a request.

We will deal with requests in accordance with the applicable requirements of the Data Protection (Jersey) Law 2018.

12. Cookies and website analytics

Our website may use cookies or similar technologies to ensure that the website operates correctly and, where applicable, to understand how visitors use our website.

Where cookies or similar technologies collect personal information or require consent, we will provide appropriate information and obtain consent where required.

Further information about the cookies used on our website can be provided through our website's cookie settings or a separate Cookie Notice, where applicable.

13. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our business, the services we use, legal requirements or the way we process personal information.

The latest version will be published on our website, with the date of the most recent update shown at the beginning of the notice.

14. Contact us

If you have any questions about this Privacy Notice, would like to exercise your data protection rights, or have concerns about how your personal information is being handled, please contact: